SHIPPING POLICY

Last Updated: 19 November 2025

We aim to ship your order quickly, securely, and efficiently. Below is a detailed overview of how our shipping process works.

Order Processing

Orders placed before 2:00 PM (GMT) on business days are processed the same day. Orders placed afterward are processed the next business day.

Handling Time

All orders are packed and dispatched within 1–2 business days.

Delivery Time

Shipping time after dispatch typically ranges from 0–9 business days, depending on your country.

Overall Delivery Estimate

From order placement to delivery, the total timeframe is generally 1–11 business days.

Shipping Cost

We offer free standard shipping on all orders.

Delivery Regions

We ship to:
Australia, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, the United Kingdom, and the United States.

Tracking

A tracking number will be sent once your order ships. Tracking updates may take up to 48 hours to appear.

Undeliverable Packages

If a parcel is returned due to an incorrect address, we will contact you to arrange reshipment.

Lost or Stolen Parcels

Once a package is marked as delivered by the courier, responsibility shifts to the customer. Contact us if assistance is needed.

Contact

Email: support@akiamalaki.com
Phone: +447400731656
Address: 32 London Bridge Street, London, United Kingdom, SE1 9SG