REFUND POLICY

Last Updated: 19 November 2025

We want you to feel confident shopping with us. If you're not satisfied with your order, we offer a straightforward refund process.

30-Day Guarantee

If you contact us within 30 days of receiving your item, we will issue a full refund with no return required.

How to Request

Email support@akiamalaki.com with:

• Your order number

• The full name used at checkout

• Optional feedback about your experience

Refunds are processed to the original payment method.

Damaged or Wrong Items

If your order arrives damaged or incorrect, email us with a photo and your order number. We will arrange a replacement at no cost to you.

Refund Timeline

Refunds usually take 5–10 business days to appear in your account.